Return and exchange policy
At Vivora, your satisfaction is our top priority. If you're not completely happy with your purchase, we've got you covered!
- Easy Returns: You may return your item within 14 days from the date of purchase for a full refund.
- Hassle-Free Exchanges: If you'd like to exchange your item, we’ll gladly assist you in finding the perfect replacement.
- Refund Process: Once we receive and inspect your returned item, your refund will be processed within 4 business days to your original payment method.
We care about your experience and strive to make every purchase risk-free. If you have any concerns, our customer support team is always ready to help!